Informer
Hilton
Responsibilities:
- Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels
- Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions
- Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels
- Documents development of business opportunity within relevant systems and reports them accordingly; with the support of the Group Sales Support role
- To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values
- To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels
- Assesses actual performance compared to targets
- Enforces policies and procedures to improve overall operations and effectiveness.
- Ensure proposals and contracts presented negotiated with customers are checked / validated
- Support accurate communication of sales promotions and information that relevant people
- Coordinate any required administrative work in terms of reporting of figures
- Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager
- Update manuals and other department related documents; support trainings for new team members
- Adheres to measurements of ROI to ensure overall effectiveness
- Comply with all policies, systems and procedures as laid down by the department lead
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