Account Manager

  • Full Time
  • Dubai
  • Posted 2 months ago

Publicis Groupe

Job Description

The Account Manager will use business and strategic intelligence in a creative environment. This role is for a thinker, someone who understands the digital landscape and a curious challenger to understand and interpret client needs. The Account Manager will tackle business problems and communications briefs while managing allocated resource teams. Additionally, he/she will also:

  • Act as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for success
  • Oversee and runs team status meetings to align internal stakeholders on priorities and goals of the meeting/projects
  • Work with directors on account leadership to develop strategy presentations, communication plans, element/creative briefs and other client-mapping deliverables

Job Responsibilities:

In addition to external client service duties, the Account Manager will have experience crafting and executing both traditional creative and social media campaigns. They will be a passionate team player with very strong creative, strategic thinking and organizational abilities:

  • Develop new business by analysing account potential, identifying and evaluating additional needs and analysing opportunities
  • Develop innovative channel solutions to meet client’s business needs.
  • Maintain the highest standards of quality throughout development and implementation of all work
  • Undertake market, competitor and client business analysis to ensure understanding of client’s business, market environment and products/brands
  • Responsible for end to end project execution
  • Ensure dedicated monthly/quarterly field time to gauge on the ground market trends and developments
  • Proactively address client challenges with innovative solutions
  • Contribute to the development of the social mediastrategy
  • Monitor, control and report expenditure against all financial budgets (by account)
  • Forecast and track key account metrics (e.g. campaign views, engagement, etc.)
  • Negotiate contracts and close agreements with third-party suppliers and clients to maximize agency revenue.
  • Control scope creep and build a culture of long-term saving
  • Implement effective Timesheet management for the team
  • Assist Account Director with multichannel campaign results analysis, optimization and strategic recommendations, best practices recommendations, and client presentations
  • Continually look for ways to improve account growth through clear understanding of clients’ objectives and goals
  • Provide leadership and mentoring to Account Executive.

Job Requirements:

  • Expert at Microsoft Office Suite (Excel, PowerPoint, Word)•Sound understanding of financial principles
  • Project Management
  • Prior experience in telecom category is a plus, but not required
  • Understandingofconsumerbehavioursandindustrytrends
  • Proven ability to manage multiple projects at a time while maintaining acute attention to detail
  • Deep digital and data understanding
  • 5 years relevant work experience in a similar environment
  • Bachelor’s degree in appropriate field is preferred
  • Assume a high level of enthusiasm and be able to respond well under pressure
  • Strong knowledge of marketing principles and strategies
  • Demonstrated experience in managing client relationships and projects
  • Knowledge of customer retention process and the ability to analyze processes
  • Polished & Refined: a strong focus on accuracy, attention to detail, and timeliness
  • Communicator: excellent oral/written communication skills with a keen ability to keep supervisors properly informed
  • Self-Starter: must be a quick learner, intuitive, and proactive
  • Exceptional organizational and time-management skills

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