Aftersales Training Consultant Jobs In Dubai 2023 | Al-Futtaim

Aftersales Training Consultant Jobs In Dubai 2023 | Al-Futtaim

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Description:

• Support the Co-ordination and monitoring of all distributor training, to ensure Brand and distributor compliance, with the execution of structured action plans.
• Identify and monitor business KPIs that can be improved or supported with focused training and build the resources to drive the KPIs
• Ensure Health, Safety & Environment (HSE) management system requirements and SOPs are implemented in the area of responsibility.
• Follow emergency & evacuation procedures of the company.
• Participate in HSE incident investigation ensure corrective preventive actions are adequately taken and closed out.
• Ensure all training material is up to date and in line with modern technology.
• Responsible for delivering and supporting all components of associate progress through to certification.

Minimum Experience:

• Ability to train and coach, build relationships and utilise skills appropriately
• Ability to provide outstanding customer service
• Ability to manage own schedule and adjust priorities and structure time in a fast-paced environment
• Ability to maintain strong, accurate administration skills
• Ability to communicate in a clear, concise manner and listen attentively to understand and then be understood
• PC Literate, proficient in Microsoft Office programs and video authoring and editing software
• Ability to develop tailored training materials to suit the local market