Airport Consultant Jobs in Dubai UAE 2023 | SOFITEL Careers

  • Full Time
  • Dubai UAE
  • 7500 AED / Month


Airport Consultant Jobs in Dubai UAE 2023 | SOFITEL Careers

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Including large incentive and familiarisation groups ensuring quality service is provided which projects the Arabian Adventurers’ image and Dubai’s image as a quality destination.

Job Responsibilities
  • Assist the Airport Representative by preparing/co-ordinating the availability of requirements such as name boards, visas/documents, welcome packs etc. are in order to ensure that passengers are met and assisted in a timely and professional manner
  • Brief guests on the content of the Welcome Package and meet them at the respective luggage belt and assist them with issues related to lost/damaged baggage
  • Report all service shortfalls and potential grievances to the Airport Representative, by monitoring service delivery, in order to ensure timely investigation and service recovery.
  • Would be required to provide services for large groups and work closely in assisting and handling VIPs with extra customer service and care
Job Requirements
  • More than 3 years experience in Customer Service & Customer Relations.
  • 12 Years schooling or equivalent.

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