
Jobs at doorstep
Responsibilities:
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Supply guests with directions and information regarding property and local areas of interest
- Cash guests’ personal checks and traveler’s checks.
Job Requirements:
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities
- Develop and maintain positive working relationships with others.
- Stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.