Bell Attendant Jobs In Dubai | Bab Al Shams Desert Resort

Bab Al Shams Desert Resort

Bell Attendant Jobs In Dubai | Bab Al Shams Desert Resort

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Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.

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Responsibilities

  • To adhere to the section’s Standard Operating Procedures at all times
  • To respond orally to positive or negative feedback received directly from guests or via comment cards/feedback systems and to develop strategies to address potential service shortfalls.
  • To be aware of local market competition, to monitor trends within the industry and make suggestions on how these could be implemented in our resort.
  • To be innovative, suggesting new ideas and investigating new ways of doing things or new services for our guests
  • To handle guest complaints, comments, problems/requests, and other incidents in a professional & efficient manner, to document all complaints and incidents properly, and to ensure that the (Assistant) Front Office Manager and other Head of Departments and Managers are fully informed about complaints/issues concerning their areas of responsibility.

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Requirements

  • Completed Secondary School education.
  • 2 years in a similar position in a five-star hotel.
  • Basic computer knowledge.
  • Strong orientation toward customer service
  • Highly organized and proactive and able to meet deadlines in a fast-paced environment.
  • Initiative and Commitment to Achieve
  • Effective Communication
  • Attention to detail.
  • Problem-solving and decision-making.
  • Customer focused.

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Beware of fraudsters

Recognize Common Scams

  1. Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
  2. Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
  3. Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
  4. Investment Scams: Offers of high returns with little risk are often fraudulent.

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Protect Your Information

  1. Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
  2. Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
  3. Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

  1. Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
  2. Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
  3. Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

  1. Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

  1. Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
  2. Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
  3. Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.

Resources

  • Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
  • Better Business Bureau (BBB): Provides business ratings and scam tracker.
  • Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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