
The Ritz-Carlton
1- Bell Captain
Job: Full Time
Location: Abu Dhabi, UAE
Description:
- Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
- Open doors and assist guests/visitors entering and leaving property.
- Assist with luggage storage and retrieval.
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.
- Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
- Dispatch bell staff or valet staff as needed.
- Communicate parking procedures to guests/visitors.
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.