Belloboy/Waiter Job in Dubai | Radisson Hotel Group

Description:

Waiter/Bellboy responsibilities include greeting and serving guests, providing detailed information on menus as well as multi-tasking various front-of-the-house duties. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful in this role, you should be courteous, efficient, team player and able to effectively communicate with the FO & F&B teams.

Job Responsibilities:

• Provide courteous assistance with luggage, hotel info and guest relations
• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen
• Memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments and post them accordingly
• Collaborates with team and immediate supervisor, ensuring productivity and performance levels are attained
• Delivers messages, packages and flowers for guests, and undertakes any other requests to ensure their comfort
• Refills and replaces promotional material in FO and F&B as needed
• Performs light cleaning in the lobby and restaurant by picking up litter, emptying ashtrays and properly arranging furniture
• Keeps luggage storage room and restaurant cutleries and crookeries clean and tidy
• Ensures the efficient delivery and collection of group luggage
• Assists guests with luggage to the taxi or car, when the account has been settled
• Checks the daily arrival, departure list as well as in-house breakfast list

Job Requirements:

• Is able to operate switchboard, telefax, key equipment, credit card machines and printers, hotel alarm systems, and other Front Office equipment
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment