Business Analyst

  • Full Time
  • Dubai
  • Posted 7 months ago

Wipro

Job Description:

  • Customer requirements gathering and engagement
  • Interface and coordinate with client engagement partners tounderstand the RFP/ RFI requirements
  • Detail out scope documents, functional & non-functionalrequirements, features etc ensuring all stated and unstated customerneeds are captured
  • Construct workflow charts and diagrams, studying systemcapabilities, writing specification after thorough research and analysisof customer requirements
  • Engage and interact with internal team – project managers, pre-sales team, tech leads, architects to design and formulate accurate andtimely response to RFP/RFIs
  • Understand and communicate the financial and operational impactof any changes
  • Periodic cadence with customers to seek clarifications andfeedback wrt solution proposed for a particular RFP/ RFI and accordinglyinstructing delivery team to make changes in the design
  • Empower the customers through demonstration and presentation ofthe proposed solution/ prototype
  • Maintain relationships with customers to optimize businessintegration and lead generation
  • Ensure ongoing reviews and feedback from customers to improveand deliver better value (services/ products) to the customers
  • Engage with delivery team to ensure right solution isproposed to the customer
  • Periodic cadence with delivery team to:
  • Provide them with customer feedback/ inputs on the proposed solution
  • Review the test cases to check 100% coverage of customerrequirements
  • Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customer
  • Deploy and facilitate new change requests to cater to customer needsand requirements
  • Support QA team with periodic testing to ensure solutions meet theneeds of businesses by giving timely inputs/feedback
  • Conduct Integration Testing and User Acceptance demo’s testingto validate implemented solutions and ensure 100% success rate
  • Use data modelling practices to analyze the findings and design,develop improvements and changes
  • Ensure 100% utilization by studying systems capabilities andunderstanding business specifications
  • Stitch the entire response/ solution proposed to the RFP/ RFI beforeits presented to the customer
  • Support Project Manager/ Delivery Team in delivering thesolution to the customer
  • Define and plan project milestones, phases and different elementsinvolved in the project along with the principal consultant
  • Drive and challenge the presumptions of delivery teams on how willthey successfully execute their plans
  • Ensure Customer Satisfaction through quality deliverable on time
  • Build domain expertise and contribute to knowledgerepository
  • Engage and interact with other BA’s to share expertise andincrease domain knowledge across the vertical
  • Write whitepapers/ research papers, point of views and share withthe consulting community at large
  • Identify and create used cases for a different project/ account thatcan be brought at Wipro level for business enhancements
  • Conduct market research for content and development to providelatest inputs into the projects thereby ensuring customer delight

Requirements:

  • Domain/Industry Knowledge – Awareness and knowledge of broadeconomic, demographic, technological and global trends in the ITindustry – Expert
  • Leveraging Technology – Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficienciesand facilitate the process of providing solutions for problems andopportunities – Competent
  • Process Excellence – Execute projects with end-outcome andprocess focus, along with understanding of end to end delivery processesand its governance – Competent
  • Documentation and research orientation – Ability to articulatethe requirements apply & document them and perform market/ secondaryresearch on the new upcoming areas of expertise – Expert

To apply for this job please visit www.careerjet.ae.

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