Business Development Representative

Primary Responsibilities

• Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a Refinitiv service, product and/or solution
• Proactively identify contacts within each account related to defined campaigns or growth opportunities
• Review, action and execute prioritized outbound contacts and inbound leads for each account and/or across various financial institutions, client types and geographical regions
• Effectively leverage and use sales engagement tools, system and processes, including but not limited to Refinitiv’s Client Relationship Management (CRM) system, Sales Automation platform and predictive marketing insight data
• Generate sales opportunities within target accounts

Secondary Responsibilities

• Identify, establish and nurture relationships with key stakeholders across sales, marketing and operations to support effective target account growth and collaborative success outcomes
• Take responsibility for ongoing learning and development relating to Refinitiv’s services, products and solutions and maintain and share professional knowledge through education, networking, events, and presentations
• Identify market trends and translate them into Outbound marketing and prospecting campaigns
• Champion Refinitiv’s services, products and solutions to strengthen the company’s brand and market position internally with key stakeholders, existing and/or new clients

Qualifications

• Outstanding telephone and remote client contact skills that clearly articulate a ‘business justification’, ‘what’s in it for the client’, obtain ‘incremental gain’ in order to qualify potential business opportunities
• Ability to provide clients with the best customer experience as possible via standard methodology and ‘client first’ interactions
• Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive demeanor to continue to in these efforts every day
• Able to articulate the benefits of Refinitiv products and services to potential clients in a concise and pointed manner that fosters greater product curiosity
• Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology
• Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and aggressive revenue and sales targets