Business Process SME Jobs in Dubai | Alshaya Careers

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Alshaya Group

Business Process SME Jobs in Dubai | Alshaya Careers

1- Business Process SME
Job: Full Time
Location: Dubai, UAE


A key contributor to the process and solution design as well as delivery who uses their knowledge of business processes to drive positive change to ways of working which ultimately benefit our Customers and Business teams

Job Responsibilities:

  • Participate in Design Workshops ensuring focused and specific to the business requirements aligned to adoption of new processes and best practice
  • Responsible for participating in design of process and solutions across whole modules or domains, representing either specific divisions or brand/business models Participates in workshops to identify Best practice and continuous improvement in “to be” state
  • Interrogate and understand out of the box functionality against existing processes and pain points to adopt standard out of the box functionality.
  • Input into the customer journey capture / development of “as is” / “to be” processes under guidance of the BPO and in conjunction with Business Analyst & superusers

Job Requirements:

  • +7 years experienced in a relevant discipline (relevant to the Pillar and/or Portfolio)
  • A current Leader or Manager (or ready now in a talent pool), a recognized expert in their field with deep and broad functional knowledge
  • Demonstrable experience of key end to end processes and decision making in the relevant disciplines
  • Experience of transformation programmes or change management an advantage

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