1- Business Solutions Controller
Job: Full Time
Location: Dubai, UAE
- Organise, influence and facilitate end-user requirements gathering with various sections within assigned department and other departments within Emirates in order to put in place system and process enhancements resulting in better customer service, cost savings and/or end user productivity
- Design and implement quality control standards and review mechanisms that can be used for the review of various internal systems, processes as well as across vendors, suppliers and partners with the aim of identifying key system and process improvements. The job holder might also have to lead cross functional teams in implementing these changes. This may require the job holder to challenge current business norms
- Maintain all user owned system documentation including Standard Operating Procedures (SOP). Identify changes required to the documentation as a result of system/ process changes, agree and document the new procedure with the affected departments
- Accountable for the creation of test cases and to identify system requirements for testing of the functional changes/developments of the application.
- Degree or Honours (12+3 or equivalent)
- Information Technology.Project Management : 5+ Years
- Degree in an Information Technology related field
- Experience in Business Improvement, Information Technology, Project Management and Relationship Management.