Call Center Agent Jobs in Abu Dhabi | Masdar Careers 2022


1- Call Center Agent
Job: Full Time
Location: Abu Dhabi, UAE


To perform daily call center activities communicating with all call center callers ensuring highest level of customer service and courtesy in line with Masdar standards and requirements.

Job Responsibilities:

  • Handle all incoming and outgoing telephone calls professionally and direct the calls to respective person to ensure all calls are attended to.
  • Maintain the call centre log ensuring an accurate record of all callers are requirements is maintained.
  • Prepare any required reports accurately and on time, in line with standards.
  • Follow all relevant policies, processes, operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Job Requirements:

  • High school diploma or equivalent
  • 1-2 years as a call center agent
  • Customer service skills
  • Arabic and English languages

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