Call Center Agent Jobs in Abu Dhabi | Masdar Careers 2022

1- Call Center Agent
Job: Full Time
Location: Abu Dhabi, UAE

Description:

To perform daily call center activities communicating with all call center callers ensuring highest level of customer service and courtesy in line with Masdar standards and requirements.

Job Responsibilities:

• Handle all incoming and outgoing telephone calls professionally and direct the calls to respective person to ensure all calls are attended to.
• Maintain the call centre log ensuring an accurate record of all callers are requirements is maintained.
• Prepare any required reports accurately and on time, in line with standards.
• Follow all relevant policies, processes, operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Job Requirements:

• High school diploma or equivalent
• 1-2 years as a call center agent
• Customer service skills
• Arabic and English languages