Call Center Agent Jobs in Dubai | American Hospital Careers

Job Responsibilities:

• Demonstrates ability to prioritize tasks ensuring effective functioning of the area.
• Follows the chain of command in reporting incidents or concerns.
• Prioritizes workload and completes correspondence in a timely manner.
• Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients’ queries.

Job Requirements:

• High school graduate
• Excellent English and Arabic verbal/written communication skills.
• Basic computer literacy
• Exposure to / experience with customer service principles
• Medical Terminology / or exposure to medical environment