Call Center Agent Jobs in Ras Al Khaimah | GRAND MERCURE Jobs

GRAND MERCURE

Call Center Agent Jobs in Ras Al Khaimah | GRAND MERCURE Jobs

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Description:

Call Center Agent Provides paging services for hotel guests and employees Knows what action to take when an emergency call is required Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed:/

Job Responsibilities:
  • Answers incoming calls.
  • Directs call to guest rooms, staff, or departments through the switchboard or system.
  • Places outgoing calls.
  • Receives guest messages and deliver the same to the guest.
  • Logs all wake-up call requests and performs wake-up call services.
  • Provides information about hotel services to guests.
  • Understand the telephone operator board or switchboard operations.

To apply for this job please visit careers.accor.com.

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