Call Center Agent- Persian Jobs In Dubai | IBT: No. 1 BPO Company in Middle East

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IBT is an end-to-end BPO [Business Process Outsourcing] Services provider & well established Company based in Dubai, UAE. IBT is one of the fast growing companies in UAE with over 600+ qualified professionals. 

About the job

• English & Persian (Farsi)Speaker is a MUST.

– Minimum one (1) year call center experience is a MUST.

– Should have a strong communication skills.

– Answering calls from customers professionally and responding to customer inquiries and complaints.

– Respond to Emails and Chats in a professional and timely manner.

– Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

– Handling and resolving customer complaints on offered services.

– Place new orders as & when needed.