Abu Dhabi, United Arab Emirates
Chargeback Officer Jobs in Abu Dhabi Islamic Bank
1- Chargeback Officer
Job: Full Time
Location: Abu Dhabi, UAE
- To minimize Financial Loss.
- Effective Control on Dispute cases
- Complete knowledge of Visa/MasterCard Payment Scheme Dispute Process Regulation and current updates
- Decision making on Dispute Cases
- To Provide effective and efficient services to the Internal/External Customers.
- Co-ordinate with Offshore staff/Internal Call Centre/Global ADC for chargeback related issues and follow up till resolved.
- Analyzing the Dispute Cases and providing support to offshore team
- Applying the Card Payment Rules on all Disputes Cases and processing
- Graduate with at least 6+ years’ experience in Chargeback process and control in Card Center -Must
- Complete and up to date knowledge of Visa/MasterCard Dispute Rules and Regulation – Must
- Complete knowledge Visa/MasterCard System (VROL/MasterCom Claims Manager)
- Decision Making on Dispute Cases