Club Lounge Waiter Jobs In Dubai United Arab Emirates 2023 | RAFFLES

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RAFFLES

Responsibilities:

  • Providing personalized assistance to Raffles Club guests included but not limited to: the setting up and breakdown of all food and beverage presentations (breakfast, afternoon tea, bar service and canapés).
  • Controlling inventory needed for Raffles Club pantry
  • Identifying guest preference acting on them to ensure a service experience is created and communicate to team.
  • The polishing of silver and glassware.
  • Effective organization of Raffles Club pantry to ensure efficiency and cleanliness
  • Create strong relationships with departments that support Raffles Club primarily the culinary department.
  • Attention to detail in ensuring the lounge is well maintained at all times and that the ambiance changes in the lounge between the food and beverage presentations.
  • Consistently offer professional, friendly and engaging service
  • Have full knowledge of beverage lists and promotions as well as of all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage.
  • Provide long staying guests / Special attention guests / occasion celebrating guests with greater importance and take good care of them.
  • Ensures all communication is carried clearly amongst the team
  • Attends daily briefing and notes all information about the guests and functions in the hotel
  • Creates an environment which is congenial and ensures all team members are treated equally and with respect.
  • Fully aware of Raffles standards.
  • Fully understands the difference of guest levels (VIP)
  • Fully understands the difference of room categories.
  • Performs related duties and special projects assigned.
  • Respects guest privacy and does not discuss any private information with other colleagues.
  • Takes initiative and provides all guests with pro active and personalized service

Requirements:

  • Good English and Chinese languages verbal and written communication skills
  • Good level of engagement with guests
  • Ability to work cohesively with co-workers and managers as part of a team
  • Ability to be attentive to guest needs, remaining calm and courteous at all times
  • Ability to promote positive relations with hotel guests and patrons
  • Ability to exercise good judgment with difficult guests

 

To apply for this job please visit www.careerjet.ae.

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