Compliance Senior Manager



Senior management role. Excellent knowledge of the field with strong leadership skills. Responsible for managing regulatory compliance activities through individual contribution to ensure the achievement of annual objectives. Establishes operational objectives and work plans. Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives of the enterprise and/or the client’s business. Serves as an escalation point for client issues. Resolves issues and contributes to business unit/area development. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations without damaging the relationship. Has wide latitude for decision-making. Requires extensive skill and proficiency. Works independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment. Effectively communicates with all levels of technical and non-technical personnel. Ability to provide communication on issues or complex information to a wide audience based on knowledge. Requires the ability to change the thinking of or gain acceptance from others in sensitive situations without damage to the relationship. Participates in strategic planning and direction. Develops, documents, and implements standards, guidelines, direction, and education on process/procedures for staff.

Job Responsibilities:

  • Monitors and communicates regulatory changes that impact FIS products, services and business activities in UAE.
  • Excellent knowledge of the regulatory landscape impacting both Merchant Acquiring and Money Service Business in UAE.
  • Experience as MLRO is required.
  • Establishes operational objectives and work plans.
  • Develops, modifies and executes company policies that affect immediate operations.
  • Oversees development and implementation of compliance program policies and standards as well as addressing other required regulatory policies.
  • Responds to issues and matters pertaining to regulatory compliance of FIS products, services and business activities.
  • Performs periodic reviews and evaluations of FIS products, services and business activities to validate compliance with applicable laws and regulations or detect regulatory violations, weak controls or other potential areas of exposure.
  • Assists in providing final disposition of any discrepancies regarding compliance issues.
  • Ensures strategic objectives of the Compliance & Ethics Program are met, including execution of risk assessment activities, coordination of risk response and program testing and validation.
  • Identifies key business processes, performs evaluations of risk, assesses the effectiveness of controls and promotes improvement across the organization through the deployment of risk response activities.
  • Designs and deploys processes to validate FIS products, services and business activities meet all applicable regulatory requirements.
  • Participates in corporate development of methods, techniques and evaluation criteria for projects, programs and people.
  • Creates and delivers training to other business areas to increase compliance awareness.
  • Develops and motivates staff.
  • Ensures budgets and schedules meet corporate requirements.
  • Maintains knowledge of applicable laws and regulations.
  • Offers guidance on implementing regulatory changes.
  • Communicates detailed requirements to line of business, validate solution approach and monitor status.
  • Provides compliance reviews and direction for new and expanding products and services.
  • Conducts compliance assessments and provides direction on any deficiencies detected by those assessments.
  • Meets with business unit Compliance Officers on a regular basis for status updates on compliance issues.
  • Monitors line of business compliance activities to verify that regulatory compliance deadlines and requirements are met.
  • Participates in training promoting compliance awareness.
  • Identifies areas of potential improvement.
  • Provides updates for periodic reports.
  • Interfaces with legal counsel and federal, state, and local agencies, as needed to address regulatory or compliance issues, concerns or questions.
  • Assists the business with responses to customer compliance-specific questions and concerns.
  • Participates with and/or leads customer focus and advisory groups.
  • Prepares and approves internal and customer communications covering compliance issues (bulletins, position statements, monthly reports, etc.
  • Other related duties assigned as needed

Job Requirements:

  • Experience in UAE regulatory markets with specific experience in dealing directly with Regulators & Central Banks in this region
  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner
  • Comprehensive knowledge of at least one substantive area of compliance, such as banking regulations, anti-money laundering, or anti-corruption
  • Preferred to have Education in International Compliance and Business or Law Degree
  • Excellent analytical skills, Attention to detail, Industry Knowledge, Risk Assessment
  • Ability to understand technical documents and legal or regulatory reference materials
  • Ability to understand and apply learned concepts
  • Demonstrated ability to plan and complete work within tight time limitations
  • Ability to apply creative problem-solving techniques and tools to compliance issues
  • Ability to follow and conduct a compliance monitoring program
  • Ability to provide information to a variety of audiences and deal effectively with confidential issues that are sensitive in nature
  • Ability to share information with awareness of its effect on others

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