1- Concierge Agent
Job: Full Time
Location: Dubai, UAE
- Work on a team that is built on mutual respect, collaboration, excellent service.
- Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
- Four Seasons have been ranked in FORTUNE Magazine’s 100 best companies to work for since 1998.
- Provide upscale guest service experiences to guests throughout their stay.
- Proactively work and engage 3rd party vendors included but not limited to: Transportation, Valet parking and car rental companies.
- Recommend local tourist spots, including places to dine, shop and sight-see.
- Monitors standards of service and response to our overall product, through observations and Medallia guest comments, and recommends short- and long-term changes through regular feedback, daily reports and proposals.
- At least 2 years’ experience in a similar role within 5* Luxury Hotels.
- Strong communication and customer service skills.