Consultant Service Management Jobs In Dubai UAE 2023 | IFS

  • Full Time
  • Dubai UAE
  • Posted 1 week ago
  • 7500 AED / Month


Consultant Service Management Jobs In Dubai UAE 2023 | IFS

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IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Serviceā„¢:/

  • Guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators.
  • Understanding the customer’s business, industry and local field service management drivers, practices and policies.
  • Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
  • Seeking opportunities to increase customer satisfaction and deepen customer relationships.
  • Understanding customer business needs and guiding them in the most effective usage of IFS Products.
  • Leading and owning the solution definition and scope for the Service Management portion of the IFS Solution.
  • Identifying and bridging the gap between the customer’s business requirements and IFS Products.
  • Conducting customer training sessions and workshops.
  • Guiding and assisting the customer with testing and Go Live cut-over strategies.
  • Keeping up to date with regulatory and compliance requirements of the Service Management domain in the key focus industries.
  • Managing, coaching and mentoring IFS colleagues.
  • Contributing to the continuous improvement of existing IFS products, processes and methodology.

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