- Full Time
- Dubai UAE
- 7500 AED / Month
IFS
Consultant Service Management Jobs In Dubai UAE 2023 | IFS
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Description:
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Serviceā¢:/
Responsibilities:
- Guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators.
- Understanding the customer’s business, industry and local field service management drivers, practices and policies.
- Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
- Seeking opportunities to increase customer satisfaction and deepen customer relationships.
- Understanding customer business needs and guiding them in the most effective usage of IFS Products.
- Leading and owning the solution definition and scope for the Service Management portion of the IFS Solution.
- Identifying and bridging the gap between the customer’s business requirements and IFS Products.
- Conducting customer training sessions and workshops.
- Guiding and assisting the customer with testing and Go Live cut-over strategies.
- Keeping up to date with regulatory and compliance requirements of the Service Management domain in the key focus industries.
- Managing, coaching and mentoring IFS colleagues.
- Contributing to the continuous improvement of existing IFS products, processes and methodology.
To apply for this job please visit www.careerjet.ae.