Contact Centre Agent Jobs 2022 | Emirates Group Careers Dubai

The Emirates Group

Contact Centre Agent
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Issue Emirates tickets to customers ensuring their request is met and to offer them tailor made travel solutions.
  • Actively enhance Emirates revenue earnings by promoting additional services offered by the company and its partners.
  • Identify customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products.
  • Be the voice of Emirates and ensure the highest standard of customer service is delivered to Emirates customers by providing information about our products and services.

Job Requirements:

  • Customer Service or Call Centre: 1+ year.
  • 10 Years schooling or equivalent.
  • Customer and sales orientation to provide excellent service and close any sales opportunity.
  • PC based skills to operate Windows package (Microsoft Word/Excel/E-mail).

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