Covid Advisor (work from home)

  • Full Time
  • Auckland
  • Posted 2 months ago

Randstad Volume and Project Recruitment

The role:

  • Servicing multiple inbound and outbound queues related to COVID.
  • Work from home.
  • Calls can be stressful and would require someone with patience and resilience.
  • The calls can cover callers in managed isolation, self-isolation, manual outbound calls and vaccination queries. Please note this is subject to change as the COVID response changes.
  • The role requires a lot of flexibility; you could be servicing multiple queues throughout the day.
  • Shifts are Tuesday-Saturday 7:45am – 4:30pm OR Sunday – Thursday 7:45am – 4:30pm
  • Training will be for three days 8am – 5pm.

The ideal candidate will have:

  • Worked in a call centre role within the last 3 years (required)
  • Excellent customer service skills.
  • Ability to be flexible and work across a number of different work streams
  • A headset or set of good headphones.
  • A stable internet connection
  • A confidential work from home setup
  • Have a smart mobile phone
  • Have no planned leave for your first 2 weeks of work.

To apply for this job please visit

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