CRM Marketer – Fashion Brands Jobs in Dubai | Chalhoub Careers

Chalhoub Group

1- CRM Marketer – Fashion Brands
Job: Full Time
Location: Dubai, UAE


Our CRM Marketer is responsible for assisting in the development of the online and offline marketing strategy. The person in this role will plan and execute online and offline marketing campaigns (including email and SMS) while supervising the design and supplying content for the brand.

Job Responsibilities:

  • Help define the instore clienteling strategies and tools used to support CRM instore
  • Support the development and delivery of instore training of clienteling and use of CRM tools to our frontline staff
  • Implement the Marketing Automation strategies for the brand
  • Assist in the definition of Customer Journeys for the different clusters of customers (online and offline)

Job Requirements:

  • Minimum of 3 years of relevant experience within CRM and clienteling for a fashion or beauty related retail business
  •  Experience with CRM tools, ideally SalesForce or similar
  • Understand customer journeys and lifecycle mapping online and offline
  • Excellent communication skills and ability to work autonomously

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