CRM Specialist Jobs In Dubai | Al Ghurair Investment

Al Ghurair Investment

CRM Specialist Jobs In Dubai | Al Ghurair Investment

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We are seeking a CRM Specialist to play a pivotal role in our marketing department and broader business operations. The successful candidate will manage and optimize all customer interactions, with a primary focus on increasing customer retention and frequency rates to positively impact our revenue and ensure business sustainability.

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  • Develop and implement effective CRM strategies that align with company goals.
  • Create and manage lifecycle campaigns using CRM tools to enhance customer experience and drive retention.
  • Oversee the collection, analysis, and management of customer data to improve our understanding of customer behavior.
  • Ensure data accuracy and integrity within the CRM system.
  • Execute and evaluate CRM campaigns to optimize customer engagement and retention.
  • Collaborate with marketing and other departments to ensure seamless integration of CRM initiatives.

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  • Bachelor’s degree in Marketing or equivalent field.
  • Minimum of 4 years of experience, preferably with exposure to top companies in the GCC region.
  • Proficiency in CRM software and data analysis tools.
  • Strong analytical, problem-solving, communication, and interpersonal skills.
  • Ability to work independently and collaboratively in a dynamic environment.

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Beware of fraudsters

Recognize Common Scams

  1. Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
  2. Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
  3. Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
  4. Investment Scams: Offers of high returns with little risk are often fraudulent.

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Protect Your Information

  1. Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
  2. Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
  3. Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

  1. Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
  2. Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
  3. Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

  1. Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

  1. Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
  2. Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
  3. Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.


  • Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
  • Better Business Bureau (BBB): Provides business ratings and scam tracker.
  • Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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