Informer
Chalhoub Group
Customer Care Jobs in Dubai (Arabic Speaker) | Chalhoub Careers
Description:
Our Customer Care Consultant is primarily customer experience oriented and will be involved in creating and building relationship with our customers through managing their enquiries, waiting list, preferences, etc.
Responsibilities:
- Ensure adherence to the Hybrid Customer Care Department Standards of Excellence
- Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat)
- Identify ways to personalize the experience of every customer, whenever possible
Requirements:
- Able to display the highest levels of accuracy (spelling, grammar, punctuation and pronunciation) in both languages’ Arabic and English; verbally and written.
- Previous sales and retail experience, preferably in a luxury environment (luxury fashion, department store, high-end travel and leisure)
- 0-2 Years of Experience BA in Communication/ Business Administration or relevant
To apply for this job please visit careers.chalhoubgroup.com.
