- Full Time
- Dubai, UAE
- 25000 AED / Month
Transguard Group LLC
Customer Center Executive (Medical Insurance) Jobs in Dubai
Responsibilities:
- Accurately maintaining and updating customer records on the customer management system.
- Ensure that records are accurately updated whenever a customer makes contact.
- Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management.
- Being a role model for the team demonstrating outstanding personal behaviors and performance.
Requirements:
- The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary
- The job holder requires a good understanding of all medical policies and the claims and reimbursement process
- The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions
To apply for this job please visit careers.transguardgroup.com.