Customer Experience Agent Jobs In Dubai | Aesthetic Experts

Description

• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
• Identify practical challenges in a project to rectify the issues for final delivery.

Responsibilities

• Gauge client requirements to offer the perfect solution through fruitful interaction.
• Utilize available resources to offer precise information in a clear and concise manner.
• Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
• Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.

Requirement

• Prior work exposure in the field of customer support and service.
• Conversant with the utility of CRM software and other digital solutions that enhance the company’s services.
• Proficient in answering phone calls with professional etiquette and a friendly tone.
• Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
• Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
• Well-versed in handling digital tools and modern computer hardware.