Customer Experience Jobs In Dubai UAE 2023 | Maersk

Customer Experience Jobs In Dubai UAE 2023 | Maersk

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To drive continuous improvement and support performance management in the Area CX across the assigned business area (Ocean, SCM, 4PL, LCL, Air, Landside or Customs). This includes anchoring and facilitate project prioritization and readiness in support of CX Leaders and their teams:/

Key Responsibilities:

• Sustain continuous improvement deployment and maturity in the CX teams in coordination with GSC Supporting teams.
• Identify current process and/or CX Gaps and propose solutions to improve CX outcomes across assigned business area.
• Process improvement & Project Management skills
• Excellent understanding of customer requirements and customer focus