Customer Lifecycle Marketer Jobs in Dubai | Chalhoub Group

Chalhoub Group

1- Customer Lifecycle Marketer – L’Occitane Group
Job: Full Time
Location: Dubai, UAE

Description:

Working as part of the CRM team you will be responsible for owning the Customer Lifecyle Campaigns.

Job Responsibilities:

  • Act as an owner of the customer journey, develop the journey map and gain team alignment with design, data and communication teams.
  • Gain deep customer empathy and understanding of our customers’ challenges and triumphs.
  • Build campaigns with complex personalized logic delivered through behaviour-based triggers to meet customers where they are and take them further.
  • Set up effective promotional, transactional, lifecycle, and triggered campaigns that drive growth, retention, and win back.

Job Requirements:

  • 1-2 years of experience working in CLM or in a CRM team preferably in retail, ecommerce or Loyalty
  • Salesforce marketing cloud experience would be a plus!
  • Self-driven and flexible enough to work in a hyper-growth environment.
  • Comfortable with data and metrics; analytical ability with test and learn mentality for tweaking, experimenting, and continuous optimization.

To apply for this job please visit careers.chalhoubgroup.com.

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