Customer Relationship Officer Jobs| ADIB Jobs Abu Dhabi Islamic Bank 2024
ADIB - Abu Dhabi Islamic Bank
Customer Relationship Officer Jobs| ADIB Jobs Abu Dhabi Islamic Bank 2024
Role Purpose:
Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency
Key Accountabilities of the role
RESPONSIBILITIES:
- Deposit account documentation.
Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.
- Finance account documentation.
Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms.
- Sales-Management of service delivery.
Sell and cross sell ADIB’s products and promote ADIB’s image
- Staff Management and coordination.
Management of subordinates, plan their training and appraisal.
Results Required:
- Achieving Monthly Budget – Provide support to CRM to prepare the comments for budget variance on achievement of branch sale of financial product targets.
- Continuous Improvement – Assist CRM to Recommend workflow changes leading to process improvements to the branch manager at least once a year
- Internal Audit & ICD Comments – Provide support to CRM in preparing detailed responses to internal audit and ICD comments relating financial products and financial customer services.
- Compliance of policies & procedures – Comply and perform Key operational controls as required in ADIB’s polices & procedures in day-to-day operations.
Specialist Skills / Technical Knowledge Required for this role:
- Broad knowledge of ADIB’s Retail Banking financial products & services
- Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures
- Good Knowledge of UAE banking practices , regulations & risks
- Thorough Knowledge of all the Regulations issued by Central Bank of UAE
- General awareness of competitors in the local market
- Fair knowledge of service standards
- Training skills
- Sales skills
- Management Information skills
- Computer skills
To apply for this job please visit reapk.xyz.
Beware of fraudsters
Recognize Common Scams
- Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
Download CV: Click Here To Download Cv For Dubai & Across UAE Jobs
Protect Your Information
- Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
- Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.
Verify Authenticity
- Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
- Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
Take a Look at Other Relevant Job Listings!
Disclaimer
The information provided in this document is for educational and informational purposes only. It is not intended to be a substitute for professional advice or judgment, nor should it be relied upon as legal or financial advice. While efforts have been made to ensure the accuracy and completeness of the information, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information contained herein.
We do not accept any responsibility or liability for any loss, damage, or inconvenience caused as a result of reliance on any information provided in this document. Users are encouraged to verify any information provided and seek professional advice tailored to their specific circumstances.
By using this document, you agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of the information provided.
External Links Disclaimer
This document may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Changes to This Disclaimer
We reserve the right to update or change this disclaimer at any time. Any changes will be posted within this document, and it is your responsibility to review this disclaimer periodically for updates. Your continued use of the information after any modifications to the disclaimer will constitute your acknowledgment and acceptance of the modified terms.