Customer Service Advisor Jobs in Dubai | Transguard Group

Transguard Group

1- Customer Service Advisor-Healthcare
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Review all the enrollment/application forms to ensure they are complete
  • Enter all data in CIRIS for policy and endorsements issuance
  • Issue all the Medical ID Cards for all the Beneficiaries
  • Ensure that all Enrollment/Application documentation is filed and stored in the dedicated manual and/or electronic retrieval system

Job Requirements:

  • Clinical or paramedical qualifications/ degree required at Tertiary level
  • To possess and demonstrate knowledge of Medical Policy wordings for policies issued.
  • The job requires a sound knowledge of all medical insurance policies and billing policies.
  • 2 years in clinical/paramedical field and preferably customer contact experience

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