Customer Service Agent Jobs in Dubai | ENOC Careers

Emirates National Oil Company

Description:

Under the general supervision of the Al Sayara Supervisor he is primarily responsible for conducting the following jobs – Collection of customer advice from the supervisor. Going to customer’s location to pick up the vehicle on motorbike. Examining the vehicle visually for any pre-collection damages and noting the same, if any, on the Customer’s Advice – Handing over the customer’s advice and explaining the services and charges, when queried, Collecting the payment (service fees etc.) in advance Bringing the vehicle to Tasjeel for testing & registration Delivering the vehicle back safely.

Job Responsibilities:

  • In Al Sayara Express service he receives the customer and makes him comfortable in the Sayara Service enclave and proceeds to complete his/her vehicle transaction as quickly as possible.
  • Tries to make new business contacts and obtain referrals where possible.
  • Carries out the service to the satisfaction of the customer.

Job Requirements:

  • Good general education (minimum high school level)
  • Valid motorbike and light vehicle driving license.
  • Basic technical knowledge about vehicles.

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