Customer Service Agent – Merchant Team Jobs in Dubai

Binance

Customer Service Agent – Merchant Team Jobs in Dubai

Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
  • Independently provide accurate information to resolve problems/issues that arise
  • Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
  • You will escalate issues to your team leader, managers, and other departments as required

Job Requirements:

  • 2-3 years experience in frontline customer support, preferably in the financial or service industry
  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience
  • Both adaptable and resilient, able to operate in a quickly changing environment
  • Excellent verbal and written professional English and your respective native language skills

To apply for this job please visit www.binance.com.

Check Also

Car Insurance in Dubai

A Guide to Comprehensive Car Insurance in Dubai

Comprehensive car insurance is a type of insurance coverage that provides the most extensive protection …