Customer Service Executive Job in Dubai | Greggs Group

Responsibilities:

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products, pricing, and availability.
• Work with internal departments to meet customer’s needs.
• Data entry in various platforms.

Qualifications:

• At least 3 years of relevant (customer service) work experience
• At least 1 year of experience in a call center
• Updated knowledge of PC components and IT products
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Efficient typing skills (to be tested during the interview)
• Ability to multi-task, organize, and prioritize work