Customer Service Executive Jobs In Dubai | Talent Pal
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Customer Service Executive Jobs In Dubai | Talent Pal
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Being successful with this application will enable you to join an industry leader of Domestic Services here in Dubai. Joining our professional and experienced Customer Service Team where you can display your outstanding skills and competencies and grow and develop further with our excellent onsite training and mentoring.
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Responsibilities
- This position will involve the management of various types of contracts including but not limited to; outsourcing employment contract, visa sponsorship management and on-demand service.
- Preparing weekly, monthly, quarterly, and annual reports for senior management on status of current contracts & payment or as requested.
- Reporting senior management on any challenges due to changing legal requirements or company or client non-compliance with contracts.
- Service delivery assurance to ensure maximum service availability and performance to our customer’s infrastructures we manage.
- Ensure continual improvement in customer satisfaction, delivering higher value services.
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Requirement
- Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems with contracts, service lines, markets, sales processes, or customers. Ability to prioritize information for decision making. Uses technical experience and analytical thinking.
- Deliver a high level of customer service, displaying excellent language skills per client, for example Bilingual in English or Arabic, written and oral.
- Ensure that a high level of quality standard and attention to detail is applied throughout, and the correct information is obtained from the customer for the use of contracts, changes in services, and renewals.
- Work effectively as part of a team to ensure the sale is completed and customer satisfaction is met throughout the transaction.
- Display exceptional product and service knowledge, taking pride in the company you work for and our product and service at all times.
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To apply for this job please visit shorturl.at.
Beware of fraudsters
Recognize Common Scams
- Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
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Protect Your Information
- Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
- Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.
Verify Authenticity
- Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
- Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
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