Customer Service Executive Jobs In Dubai UAE 2023 | Movenpick Hotel

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Responsibilities:

• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent contact
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design and implement digital projects to increase customer ROI
• Address client queries effectively and in a timely manner
• Optimize web content to increase traffic

Requirements:

• Proven work experience as a Account Manager in digital advertising agencies
• Hands on experience with SEO/SEM
• Experience implementing and optimizing Google AdWords campaigns
• In-depth understanding of online marketing tools and social media platforms
• Experience with customer service and account management
• Excellent verbal and written communication skills
• Strong analytical skills Roles and Responsibilities