Customer Service Executive Jobs In Dubai UAE 2023 | Movenpick Hotel

  • Full Time
  • Dubai UAE
  • Posted 3 days ago
  • 7500 AED / Month

Movenpick Hotel

Customer Service Executive Jobs In Dubai UAE 2023 | Movenpick Hotel

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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

  • Act as the point of contact for clients for digital management matters
  • Build strong, long-term client relationships and maintain frequent contact
  • Set digital strategies for your assigned customers, considering their specific requirements
  • Suggest, design and implement digital projects to increase customer ROI
  • Address client queries effectively and in a timely manner
  • Optimize web content to increase traffic
  • Proven work experience as a Account Manager in digital advertising agencies
  • Hands on experience with SEO/SEM
  • Experience implementing and optimizing Google AdWords campaigns
  • In-depth understanding of online marketing tools and social media platforms
  • Experience with customer service and account management
  • Excellent verbal and written communication skills
  • Strong analytical skills Roles and Responsibilities

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