Customer Service Jobs in Dubai UAE 2023 | Al Futtaim

Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services.

Job Responsibilities

• Review arrival lists to welcome guests & attend to special guests
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

Job Requirements

• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Computer literacy
• Customer-oriented and professional attitude with an outgoing personality