Customer Service Jobs in Dubai UAE 2023 | Transguard Careers

The Customer Service Coordinator is the interface between commercial functions particularly with KAMs, Demand & Supply Planning, Logistics, Finance and Customers.

Job Responsibilities:

• Provide outstanding services to our customers & managing sales orders from customers across the Gulf.
• Processing and Supply of orders in a timely and efficient manner to Government Institutions and Distributors in the Gulf markets.
• Updates & follow up on order status & shipping details for the weekly estimates while keeping all customers informed
  Accurate reporting of weekly period estimates with opportunities & risks.
• Identification of potential supply problems in supply chain, development and implementation of necessary preventive and corrective actions.
• Acknowledgement and response to customer complaints by recording and tracking of complaints in QTS.

Job Requirements:

• Bachelor’s degree (degree or certification in supply chain preferred)
• Working experience with ERP / SAP systems
• Experience in cross-functional work
• PC skills (Windows, Microsoft Office, Word, Excel and PowerPoint)