Customer Service Manager, Business Group

  • Full Time
  • Dubai
  • 30000 AED / Month

ITP Media Group


  • Support the client teams with a variety of hands-on job requirements from quality assurance and reporting through to project management of virtual events and content marketing.
  • Work with our specialist brand teams to ensure commercial work is delivered on time and to a high standard.
  • Build relationships with clients – making sure they’re kept up to date with the progress and results of campaigns.
  • Work to develop your understanding of ITP Media’s B2B services and products, including creative services, applied technology, paid media and lead generation and verification, through a mix of formal and on-the-job training, to build client consultancy skills.
  • The initiative to take on a variety of hands-on job requirements.
  • A smart and inquisitive mind with a passion for learning more about Account Based Marketing and an active interest in growing your understanding of the customers you’ll work with and ITP Media’s B2B offering.
  • The skills to brief and update colleagues and provide advice to clients.
  • The ability to organise your workload, and work with the team to prioritise competing requests, delivering tasks on time and to a high standard, as effective project management will be a core component of this role.
  • Meticulous attention to detail.
  • Preferably 1+ years’ experience in a similar role, as we’re looking for candidates who have an understanding for and a passion for B2B marketing and operations.

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