Customer Service Manager | ITP Media Group Jobs

1- Customer Service Manager
Job: Full Time
Location: Dubai, UAE

Description:

We’re looking for an enthusiastic and motivated candidate, with a minimum of 1+ years’ experience in B2B marketing and operations. Reporting into the Digital Publisher, you will support end-to-end Account Based Marketing programs for our clients, who include some of the world’s largest technology brands

Job Responsibilities:

• Support the client teams with a variety of hands-on job requirements from quality assurance and reporting through to project management of virtual events and content marketing.
  
• Work with our specialist brand teams to ensure commercial work is delivered on time and to a high standard.
  
• Build relationships with clients – making sure they’re kept up to date with the progress and results of campaigns. 
  
• Work to develop your understanding of ITP Media’s B2B services and products, including creative services, applied technology, paid media and lead generation and verification, through a mix of formal and on-the-job training, to build client consultancy skills.

Job Requirements:

• The initiative to take on a variety of hands-on job requirements.
  
• A smart and inquisitive mind with a passion for learning more about Account Based Marketing and an active interest in growing your understanding of the customers you’ll work with and ITP Media’s B2B offering.
  
• Skills to brief and update colleagues and provide advice to clients.
  
• Ability to organise your workload, and work with the team to prioritise competing requests, delivering tasks on time and to a high standard, as effective project management will be a core component of this role.