Customer Service Officer Jobs in Abu Dhabi | Majid Al Futtaim Jobs

Customer Service Officer Jobs in Abu Dhabi | Majid Al Futtaim Jobs

Description:
The role of the Senior Customer Service Officer is to deliver an excellent customer experience to customers across the Leisure, Entertainment and Cinemas business. This role will also monitor the orderly operation of equipment and/or rides.

Job Responsibilities:
a- Engages with customers in polite and professional manner following MAF LEC programs and initiatives and any promotions and/or offers.
b- Deals with customer complaints or concerns and follows the correct escalation process.
c- Follow MAF LEC cash handling policies to ensure all guests receive the correct change and minimize any changes in cash flow for every shift.
d- Follow food hygiene policies to ensure all food & beverage served to MAF LEC customers are safe and free of contamination.

Job Requirements:
a- 1-2+ years of experience in any F&B/Customer Service/Retail industry preferred.
b- Minimum high school certificate
c- Basic Food Handling