Customer Service Representative Jobs In Abu Dhabi | GenMobi Technologies, Inc

GenMobi Technologies, Inc

Customer Service Representative Jobs In Abu Dhabi | GenMobi Technologies, Inc

Apply Also 👉Facility Engineer Jobs In Ajman | City University College of Ajman

As a Remote Customer Service Representative (CSR) in our company, you will play a pivotal role in providing exceptional support and assistance to our valued customers. You will be responsible for managing a wide range of customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. This is a remote position, allowing you to work from the comfort of your home while still maintaining a strong connection with our team and customers.

Apply Also 👉Hostess Position Jobs In Dubai | GlobWorks


  • Customer Support: Respond promptly to customer inquiries via various channels, including phone, email, and chat. Address customer concerns, complaints, and questions with a friendly and professional attitude.
  • Issue Resolution: Investigate and resolve customer issues or complaints effectively, providing appropriate solutions within a reasonable time frame. Collaborate with other departments to escalate and resolve complex problems.
  • Product Knowledge: Develop a comprehensive understanding of our products and services to provide accurate information to customers and assist them in making informed decisions.
  • Order Processing: Assist customers with placing orders, tracking shipments, processing returns, and managing any order-related inquiries.
  • Technical Support: Provide basic technical assistance to customers, such as troubleshooting common issues or guiding them through using our online platforms and tools.
  • Customer Database Management: Maintain and update customer records, ensuring accuracy and completeness in the CRM system.
  • Customer Feedback: Actively gather customer feedback to identify trends, gauge satisfaction levels, and make recommendations for improvement.

Apply Also 👉Operations Manager Jobs In Sharjah | Fundamental Hospitality


  • Experience: Previous experience in customer service or a related field is preferred but not mandatory.
  • Communication Skills: Excellent verbal and written communication skills in English. Ability to convey information clearly and concisely.
  • Empathy: Display a high level of empathy, patience, and understanding when dealing with customer inquiries and concerns.
  • Problem-Solving: Strong analytical and problem-solving skills to identify issues and provide effective solutions.
  • Tech-savviness: Comfortable using various communication tools, CRM software, and other customer service-related technology.
  • Organization Skills: Ability to manage multiple tasks efficiently and maintain a high level of accuracy and attention to detail.
  • Adaptability: Demonstrate flexibility in adapting to changing customer needs, company policies, and industry trends.
  • Remote Work Setup: A reliable internet connection and a suitable remote work environment are necessary for this position.

Apply Also 👉Al Futtaim Jobs In Dubai UAE 2023 || Multiple Vacancies || Free Hiring Started Now

For More Jobs

Citigold Acquisition Officer Jobs In Dubai 2023 | Citigroup
Driver Jobs In Dubai 2023 | ENOC
Internal engagement and communication officer Jobs In Dubai 2023 | Mott MacDonald
Collections Executive Graduate Trainee Jobs In Dubai 2023 | Kone
Senior Data Scientist Jobs In Dubai 2023 | XA Group
Logistics Coordinator Jobs In Dubai 2023 | Doka
Application Management Suite Jobs In Dubai 2023 | Empgowin
Reward & Talent Analyst Jobs In Dubai 2023 | Serco
Director Jobs In Dubai 2023 | Bulgari Hotels & Resorts
Solution Expert Mobile Development Jobs In Dubai 2023 | Al-Futtaim
System Engineering Intern In Dubai 2023 | Motorola Solutions
Principal Business Critical Account Manager Jobs In Dubai 2023 | Veritas
Manager Jobs In Dubai 2023 | Majid Al Futtaim
SAP Solution Expert Jobs In Dubai 2023 | Al-Futtaim
Primary Teacher Jobs In Dubai 2023 | Nord Anglia Education
Software Engineer Jobs In Dubai 2023 | Element Materials Technology

To apply for this job please visit,%20Inc.

Check Also

Car Insurance in Dubai

A Guide to Comprehensive Car Insurance in Dubai

Comprehensive car insurance is a type of insurance coverage that provides the most extensive protection …