Customer Service Representative Jobs In Dubai 2022 | QatariCareers

Description

Full Time

Dubai, UAE

Job Responsibilities:

•  As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls.
• Independently provide accurate information to resolve problems/issues that arise.
• Continuously educate one’s self with up-to-date and relevant information to support the customer service operations.
• You will escalate issues to your team leader, managers, and other departments as required.

Job Requirement:

• 2-3 years experience in frontline customer support, preferably in the financial or service industry.
• Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience.
• Knowledge or interest in blockchain/digital assets/fin-tech industry and being a Binance P2P user will be an added advantage.
• Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays).