Customer Service Representative Jobs in Dubai | ENOC Jobs 2022

Description:

The Customer Service Representative is responsible for the proper data entry (from the customer’s documents), at check-in point/at the counter, issuetest result certificate, collect cash for tests conducted and registration of vehicleand guides the customer correctly. In case of vehicle failure he/she should explain thefailure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty

Job Responsibilities:

• Responsible for all cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager.
• To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner.
• Maintain good relations with any RTA staff on duty.

Job Requirements:

• Passed certificate from a recognized Higher Secondary School or Minimum 1 or 2 years of work experience in a similar position.
• Computer literate and fluent in spoken and written Arabic. Should be able to speak in basic English.
• Well-groomed, well mannered and cordial with customers of all nationalities