Al Futtaim
Customer Service Representative Jobs In Dubai UAE 2023 | Al Futtaim
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- Maintain records of customer interactions as well as transactions
- Coordinate with distribution and ware house team for getting the product repaired or replaced in the least possible time
- Handle customer complaints, warranty issues, after sales service among others
- Carry out any other related tasks as may be required
Job Qualifications and Experience
- The suitable candidate must have at least 1 to 2 years of experience in a customer service role
- Excellent phone etiquette and customer service skills
- Ability to multi-task, organize and prioritize work
- Strong interpersonal skills with the ability to build rapport, understand customer needs and maintain a customer-centric approach
- Proficiency in computer skills, including experience with customer service software, CRM systems as well as Microsoft Office Suite
To apply for this job please visit hiring.com.pk.