Customer Service Representative Jobs In Dubai UAE | Udrive
![](https://informer.pk/wp-content/uploads/2023/05/Udrive.png)
![Customer Service Representative Jobs In Dubai UAE | Udrive 1 Udrive](https://informer.pk/wp-content/uploads/2023/05/Udrive-150x150.png)
Udrive
Customer Service Representative Jobs In Dubai UAE | Udrive
For More Top Organization Jobs Click Here
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
- Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service
- Responding efficiently and accurately to customers, providing possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and pacifying angry clients, as needed.
- Take ownership of customers’ issues and follow problems through to resolution.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Requirements:
- University Degree in Business, Communications or Marketing discipline preferred.
- Experience in the Mobility/Transportation industry is highly desirable
- Fluent in Reading writing and speaking in Arabic and English is MUST
- Candidate must have full knowledge of the local transportation rules and must be familiar about the locations in KSA.
To apply for this job please visit www.linkedin.com.
Beware of fraudsters
Recognize Common Scams
- Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
Download CV: Click Here To Download Cv For Dubai & Across UAE Jobs
Protect Your Information
- Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
- Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.
Verify Authenticity
- Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
- Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
Take a Look at Other Relevant Job Listings!
Disclaimer
The information provided in this document is for educational and informational purposes only. It is not intended to be a substitute for professional advice or judgment, nor should it be relied upon as legal or financial advice. While efforts have been made to ensure the accuracy and completeness of the information, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information contained herein.
We do not accept any responsibility or liability for any loss, damage, or inconvenience caused as a result of reliance on any information provided in this document. Users are encouraged to verify any information provided and seek professional advice tailored to their specific circumstances.
By using this document, you agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of the information provided.
External Links Disclaimer
This document may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Changes to This Disclaimer
We reserve the right to update or change this disclaimer at any time. Any changes will be posted within this document, and it is your responsibility to review this disclaimer periodically for updates. Your continued use of the information after any modifications to the disclaimer will constitute your acknowledgment and acceptance of the modified terms.