Customer Service Specialist Jobs in Dubai | Electrolux Job


1- Customer Service Specialist
Job: Full Time
Location: Dubai, UAE


Daily processing of customer orders while ensuring a close follow-up with Supply & Transport planning team in order to ensure a best in class service to our customers. The jobholder will play a key role of coordination between Customers, Sales Team, Product Line and Supply & Transport Planning team.

Job Responsibilities:

  • Build sustainable relationships and trust with customers through open and interactive communication
  • Resolve any problems or queries that our customers might face
  • Review and verify orders information’s and shipping instructions to ensure 100% accuracy.
  • Identify and assess customer’s needs to achieve satisfaction.

Job Requirements:

  • Minimum 1-2 years Customer Service and / or Order Processing Services related experience.
  • Bachelor’s degree required
  • Understanding of Inco terms, freight activities and documentation
  • Knowledge of SAP ECC

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