Informer
Al Futtaim
1- Customer Service Supervisor
Job: Full Time
Location: Abu Dhabi, UAE
Description:
The role is to ensure courteous and professional handling of the customer during their visit to Lexus & Toyota workshops to guarantee customer satisfaction and retention.
Job Responsibilities:
- Provide a supervisory management function for all service advisors at the automotive workshop
- Lead a reception team ensuring efficient and professional manner is maintained.
- Act as a role model to demonstrate and promoting standards expected by practicing and creating the energy and the enthusiasm for excellent customer service.
- Ensure the accurate flow of customer, vehicle information to ensure the vehicles are Fixed Right First time and delivered based on the customer promised delivery time
Job Requirements:
- Degree in Mechanical Engineering or Diploma in any Technical schools
- 2 years of experience in automotive industry or completed internship in any automotive dealership
- Ability to provide outstanding customer service
- Ability to maintain strong administration and presentation skills
To apply for this job please visit www.afuturewithus.com.
