Customer Service Supervisor | Al Futtaim Jobs 2022

Al Futtaim

1- Customer Service Supervisor
Job: Full Time
Location: Abu Dhabi, UAE


The role is to ensure courteous and professional handling of the customer during their visit to Lexus & Toyota workshops to guarantee customer satisfaction and retention.

Job Responsibilities:

  • Provide a supervisory management function for all service advisors at the automotive workshop
  • Lead a reception team ensuring efficient and professional manner is maintained.
  • Act as a role model to demonstrate and promoting standards expected by practicing and creating the energy and the enthusiasm for excellent customer service.
  • Ensure the accurate flow of customer, vehicle information to ensure the vehicles are Fixed Right First time and delivered based on the customer promised delivery time

Job Requirements:

  • Degree in Mechanical Engineering or Diploma in any Technical schools
  • 2 years of experience in automotive industry or completed internship in any automotive dealership
  • Ability to provide outstanding customer service
  • Ability to maintain strong administration and presentation skills

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