Customer Service Technician Jobs In Dubai | Eddyfi Technologies

Eddyfi Technologies

Customer Service Technician Jobs In Dubai | Eddyfi Technologies

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We are a fast-growing international high-tech company offering high-performance non-destructive testing solutions for the inspection of critical components. On a day-to-day basis, we develop, produce and market non-destructive testing devices: sensors, probes, robotic solutions, etc., as well as the necessary operating software. Our instruments have applications in a variety of industries, including oil & gas, aerospace and nuclear.

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  • Carry out calibration and preventive maintenance on electronic equipment to ensure smooth operation;
  • Carry out troubleshooting, repairs, and final quality control;
  • Be able to analyze electrical diagrams and identify faulty components, and possibly find technical workarounds in conjunction with our R&D department;
  • For certain customers, perform calibrations and/or repairs on site;
  • Ensure traceability of each intervention through clear and precise documentation;
  • Interact with customers to understand their needs and provide them with appropriate solutions during on-site interventions;

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  • Degree in electronics or measurement and instrumentation;
  • Minimum two years’ experience in after-sales service on electronic products;
  • Open-minded and willing to travel, including abroad when necessary;
  • Ability to operate in an environment characterized by high standards of customer satisfaction;
  • Excellent communication skills, both oral and written, in French and English;
  • Ability to solve technical problems effectively, while being able to explain complex concepts in a clear and straightforward manner;
  • Rigor, autonomy, versatility.

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Verify Authenticity

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Stay Informed

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  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

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